Hand harvesting of acacia gum on an acacia tree in Chad
Origin Chad
Acacia gum E414
ISO 22000
European importer · Origin Chad

Acacia gum,from origin to your plant.

A French company and member of Détails Groupe, Détails Import brings natural African raw materials to European industry. With teams in Chad and France, we control the whole chain, from harvest to your production lines.

01 · Company

We are not just a trader. We are an integrated importer, present at the origin and organised for European industry.

For more than 100 years, our family has been collecting and exporting acacia gum in Chad and Sudan. Détails Import, founded in France, puts this field expertise at the service of European food, pharmaceutical, cosmetic and nutrition manufacturers.

In Chad, our team runs collection, field quality control, stock and export. In France, we handle management, business development, import logistics and customer relations.

A harvester's hand picking gum tears from an acacia treeClose to our producers
Our route

From Chad to your plant, one single chain.

N'DJAMÉNA DOUALA LE HAVRE YOUR PLANT
Food safety
ISO 22000

Food safety management system.

Quality control
Eurofins

Every lot analysed by an independent laboratory before delivery.

IntegrationFrom harvest to delivery, no middlemen.
QualitySorting, cleaning and control at every step.
TraceabilityEvery lot documented end to end.
AvailabilityStock in Chad, deliveries all year round.
Member of Détails Groupe

A French multi-business group.

Architecture, construction and business services. Headquartered in Montauban, Occitanie. detailsgroupe.com →

03 · Supply chain

Full control, from harvest to delivery.

Twelve steps, one company responsible from start to finish.

  1. Acacia gum tears on the trunk of an acacia treeAcacia senegal · natural exudation
  2. 01
    HarvestManual tapping of acacia trees
  3. 02
    CollectionFrom partner producers
  4. 03
    SortingVisual and mechanical grading
  5. 04
    CleaningRemoval of impurities
  6. 05
    Quality controlPhysico-chemical analysis, E414
  7. 06
    StorageSecured warehouses in Chad
  8. 07
    PackagingBagging, palletising
  9. 08
    ExportCustoms, certificates of origin
  10. 09
    ShippingContainers from Douala
  11. 10
    EU importCustoms and compliance
  12. 11
    DeliveryDirect to the customer, in about a month
  13. 12
    Follow-upDocumentation for every lot
04 · Markets

One natural ingredient, four industries.

100+Years of family expertise
300+Team members based in Chad
44 tShipped every 2 to 3 weeks
≈ 24Shipments to Europe per year
12 / 12Year-round availability
3 yearsShelf life
Hand sorting of raw acacia gum in a jute sack
Hand sorting · Chad

Every piece passes through human hands before leaving for Europe.

05 · Commitments

A supply chain that benefits everyone.

Our story and commitments
i.
Fair pricesFair, stable and predictable income for producers.
ii.
Skills transferTraining in good harvesting and sorting practices.
iii.
Local developmentJobs and activity for local communities.
iv.
SustainabilityPractices that respect acacia trees and the Sahel.
FAQ

Frequently asked questions

Who is Détails Import?
Détails Import is a French integrated importer of Chadian acacia gum (E414), based in Montauban and a member of Détails Groupe. The company controls the whole chain, from harvest in Chad to delivery to European manufacturers, with no middlemen.
Where does your acacia gum come from?
From Chad, at the heart of the Sahel gum belt. It is hand-harvested from the acacia tree, sorted, cleaned and naturally sun-dried, then checked at our Ndjari site in N'Djamena.
Which products do you offer?
Raw Acacia senegal gum nodules (50 kg or 25 kg polyethylene-lined bags), Acacia seyal gum and spray-dried acacia gum powder (25 kg bags). Sesame and shea butter are coming soon.
What certifications and testing?
Détails Import is ISO 22000 certified. Every lot is tested by the independent laboratory Eurofins and delivered with its certificate of analysis, technical data sheet, safety data sheet, and phytosanitary and origin certificates.
What volumes and lead times?
Our stock is built up in Chad at harvest, ensuring year-round availability. We ship 44 tonnes every 2 to 3 weeks from the port of Douala, and deliver anything from a sample to a full container. Allow about one month for delivery directly to the customer.
Which industries do you serve?
Food and beverage, pharmaceuticals, cosmetics and nutraceuticals. Each sector has its own page with practical application examples.
All our answers in the guide
06 · Contact

Let's talk about your project.

Need acacia gum, a sample or a technical data sheet? Our team replies within 48 business hours.

contact@detailsimport.com
+33 5 63 26 11 17
300 bd Montauriol, 82000 Montauban, France
Quote request